gepard Casino & Sportsbook Data Care

This page describes what we collect when you use gepard and how we keep that data protected. We collect information necessary to verify your identity, process your deposits and withdrawals via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet, and maintain the security of your account. We do not sell your personal data to third parties.

Our gepard platform operates across Indonesia, with users in Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. Your data may be stored on servers located outside your jurisdiction. We encrypt all sensitive information and enforce strict access controls to protect your account from unauthorised use.

What We Collect on gepard

Identity and account information

We collect your full name, date of birth, and a valid Indonesian ID number (KTP, SIM, or passport) when you first deposit on gepard. We verify this information against public records to comply with local anti-fraud and anti-money-laundering regulations. We do not share this data with unaffiliated third parties. We retain it for the life of your account and for a defined period after account closure for regulatory compliance.

We also store your email address and phone number (optional but recommended for account recovery). You provide these during account setup. If you update your contact information, we retain the old data in our audit logs for security purposes.

Payment and transaction data

When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or a bank virtual account through mobile banking, local payment, online payment, or e-wallet, we record the transaction date, amount, and payment method. We do not store your wallet passwords, bank login credentials, or PIN codes. Each payment is processed through your wallet's or bank's official authentication system; we only receive confirmation that the transfer succeeded.

We record all withdrawals in the same way. We log the destination payment method, amount, and timestamp. We use this information to detect fraud, verify refund requests, and reconcile your account balance.

Activity and betting history

We track your betting activity on gepard—wagers placed, game sessions, slot spins, live-dealer table play, and sportsbook bets on Liga 1, Piala Indonesia, or esports markets like Mobile Legends. We log login times, device type, IP address, and browser information. We use this data to detect account compromise, investigate disputes, and improve our service.

Your account history is private. We do not publish your betting record or share it with other users. We may disclose aggregated, anonymised statistics (e.g. "average bet size across all users") for product analysis, but we never identify you in any report.

ID verification: We verify once and retain the record indefinitely for compliance and fraud-prevention purposes.
Payment credentials: We never store passwords, PINs, or credit-card numbers. All sensitive data stays in your wallet or bank app.
Betting logs: We keep your wager history and account statements indefinitely so you can download and review them at any time.

How We Use Your Data and Your Rights on gepard

Our data use practices

We use your information to operate gepard—process deposits, settle bets, send transaction confirmations, and respond to your support requests. We also use data to prevent fraud, detect account compromise, and comply with local law enforcement or court orders. We do not use your name, email, or betting history for marketing emails or promotional campaigns without your explicit consent.

We may use anonymised data (stripped of your identity) for analytics—studying game popularity, payment method trends, or player behaviour patterns. This helps us improve gepard's features and stability.

Third-party processors

Our payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) receive your transaction information to execute deposits and withdrawals. Each payment provider has its own privacy policy. We recommend reviewing their terms if you are concerned about how they handle data.

We may use third-party hosting providers to store encrypted account data and transaction logs. These processors are contractually obligated to keep your information confidential and secure. They do not use your data for their own purposes.

Cookies and tracking

We use cookies to keep you logged into gepard and to remember your preferences (language, theme, notification settings). We do not use cookies to track you across other websites. Third-party analytics services may place cookies to measure site performance, but these do not identify you personally.

Data location: Our gepard servers may be located outside Indonesia. Your data is encrypted in transit and at rest. We comply with data-protection principles even though physical storage may span multiple jurisdictions.

Your rights regarding gepard account data

You have the right to access your account information, betting history, and transaction records at any time via your gepard account dashboard. You can download a full report of your activity for your own records.

You may request that we update or correct inaccurate information. If you believe we have processed your data unlawfully, you can file a complaint with our support team. We investigate and respond within a reasonable timeframe.

You can request account closure. Upon closure, we retain your ID and transaction data for regulatory compliance and fraud prevention, but we delete your session data and clear your gaming history from active systems within a defined period. We do not re-activate closed accounts.

Data security practices on gepard

We encrypt all communication between your device and our servers using industry-standard TLS encryption. Your password is hashed and salted; we do not store it in plain text. We limit employee access to your data and enforce logging of all data-access events.

We conduct regular security audits and penetration tests. If we discover a data breach affecting your account, we notify you promptly via email and in-app message. We do not guarantee absolute security—no online service is immune to determined attackers—but we maintain standard industry practices to minimise risk.

We collect your name, ID, email, and phone for account verification and compliance.
We record all deposits, withdrawals, and betting activity for transaction integrity and fraud detection.
We do not sell your personal data to third parties unaffiliated with gepard.
We use cookies only for session management and basic preferences; we do not track across other sites.
We encrypt sensitive data and enforce strict access controls to protect your account.
You can access, update, or request deletion of your data subject to regulatory retention requirements.

Contact and policy updates

If you have questions about how we handle your data on gepard, contact our support team via in-app messaging or email. You can request a full data export or file a privacy complaint.

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes via email or in-app notice. Your continued use of gepard after a policy update constitutes your acceptance of the new terms.